Cassia in the News

2023 Pinnacle Customer Experience Award Seal

2023 Pinnacle Customer Experience Award

Elim Shores is proud to announce that we have received the 2023 Pinnacle Customer Service award! This is an honor to receive this award as we were scored in the top 15% of senior care in the nation.

Congratulations to all of our staff at Elim Shores for your outstanding work!

We were recognized Best in Class for the following categories:

  • Variety of food/menu choices
  • Quality of food
  • Dining service
  • Communication
  • Overall customer experience

About Pinnacle Quality Insight

Throughout 2022, Elim Shores residents and their families participated in monthly telephone interviews where they answered open-ended questions and rated Elim Shores in multiple categories.

About Us

Elim Shores is a part of Cassia, which has a mission to foster fullness of life for older adults in the spirit of Christ’s love. Cassia provides independent and assisted living communities, memory care, skilled nursing care centers, short-term rehabilitation centers, adult day programs and a variety of community-based services for older adults across five states.